Performance Analytics
Performance Analytics for Your Envoy Agents
Envoy provides powerful performance analytics to help you track and measure the effectiveness of your virtual agents. With our detailed insights, you can understand how well your agents are performing, identify areas for improvement, and optimize your strategies for better results.
Key Features of Performance Analytics:
User Engagement: Track how users are interacting with your agents, including message volume, response times, and overall satisfaction.
Revenue Generation: Monitor how your agents are contributing to revenue by tracking transactions.
Task Efficiency: Measure how efficiently your agents are handling routine tasks like customer support. See how much time is saved by automation and how many tasks are completed without human intervention.
Growth Trends: View trends over time to see how your agents' performance evolves.
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